Giving via Text
 
You now can give to CCC and make payments for events via texting.
 
1. To set up Text Giving, text any dollar amount to (901) 612-2289.  Once you text an amount (like “$20” or “120.50”) you will be given a short link to click in order to provide your payment information. You’ll then be prompted by text message with instructions.
 
2. You can use both Credit/Debit and E-Check when you set up Text GivingYou will be sent an acknowledgment for the gift (meaning it processed). You’ll be given the option to provide your email address and receive email receipts.
 
3. For all subsequent donations, text any dollar amount to (901) 612-2289, without having to reenter your payment information, and you will be sent immediate acknowledgment for the gift (meaning it processed). 
 
The whole process is designed to be very simple and self explanatory.
 
4.  If you just gave and would like to receive an email receipt, you can text your email address to  (901) 612-2289 and Sharefaith Givingautomatically sends out a copy of your receipt for your last gift.
 
FAQs

Q. What is Text Giving

Text Giving allows donors to give to Cordova Community Church by simply sending a text message to (901) 612-2289 . The first time you give, you will be prompted to fill out a short sign-up form. But every time after that, giving is as easy as sending a text message.

Q. Does Mobile and Text giving work on all smartphones? 

Yes!

Q. Can I try it out? 

Yes and without actually giving.  To tryout out…

1. text a gift of any dollar amount to the test #(541) 299-9033

2. You will be asked to complete a one-time setup form. It’s short and pops up right in your mobile browser. Fill in your personal (test) information. Use the demo credit card 5454 5454 5454 5454 with any 3 digits for the security code and any expiration date after today, then click Submit.

3. You’ll get a text back right away thanking you for your gift and a receipt will be sent to your email.
 
Q. What if I need help?
You can text the word SUPPORT at any time to receive some help for basic commands. If you text the word UPDATE you’ll receive a custom link you can use to update your payment information online. You can text the word DELETE if you would like to delete your payment profile from Sharefaith Giving and unsubscribe. If you unsubscribe from text messages but later change you mind,​ ​

you can re-subscribe by texting the word START. If you make a mistake with your gift, REFUND is available to reverse the authorization (up to 4 hours after a donation is made).

Q. Can I make donations or payments to specific ministries? 

Yes you can by using certain Keywords (see below)

Q. What are Text Giving keywords? 

Keywords are words that you can include in your text messages in order to designate your gifts towards a certain fund. We have keywords for the following specific ministries set up for you to contribute to or pay your fees for an activity.  We can add more keyword when needed.  (Some of these were recently changed/updated):

  • YOUTHMISSION  (to donate or make payments for the Student Ministry’s summer mission trip)
  • MOZAMBIQUE  (To donate to the Westerholm’s mission work)
  • LICERY  (To donate to Compassion child sponsorship)
  • AGAPE  (To donate to Agape Child ad Family Services)
  • HOPEWORKS  (To donate to Hopeworks)
  • CARE  (To donate to Care fund/benevolence find)
  • CAMP  (to donate or make payments for the Student Ministry’sYouth Summer Camp)
  • RETREAT (to donate or make payments for the Student Ministry’s Youth Retreat)
  • WORKCAMP   (to donate or make payments for the Student Ministry’s Memphis Workcamp)
  • SCHOLARSHIP  (To donate to Youth Scholarship)
  • PAKISTAN (to donate to the mission work in Pakistan)

So if you wanted your donation to go to Hopeworks for example, simply text “$100 to HOPEWORKS” to (901) 612-2289If you do not specify where your gift/payment should be applied, your gift will go to CCC’s general operating funds.

Q. How long until the text gifts are deposited into our bank account?

Text message gifts are processed the same as any other one-time gifts on your account and are deposited in the same amount of time. Please contact your processor if you have specific questions about deposit timelines.

Q. What information do you collect from donors? 

We require a donor’s first and last name, billing zip/postal code (and country, if international donations are enabled on your account) along with their payment method. We also store the donor’s mobile phone number and give them the option of entering their email address. 

Q. Are there any limitations? 

We are only able to accept text donations that are at least $10 and no more than $2,000 in an effort to reduce the potential for fraudulent activity and texting mistakes (e.g., accidentally typing an extra zero). While we’ve found that the vast majority of gifts fall within this range, we do inform donors of our limits if they attempt to give outside of them and we send them your organization’s contact info if they inquire about other ways to give. We also prevent a donor from giving the same amount (to the same fund) within 5 minutes, just to be sure we aren’t accidentally processing a duplicate. At this time, we are only able to provide this service to donors with US and Canadian phone numbers.

Q. What about recurring gifts?

Donors will not be able to set up recurring gifts via Text GivingText Giving was designed to be incredibly simple, easy and enjoyable to use. Thus far we have found that the experience of Text Giving to be so smooth and barrier-free that automated recurring gifts are not needed. A donor simply pulls out their phone and texts their gift: that’s it!